Agreement for Accommodation Providers

This agreement is concluded between BGGI GmbH, Rostocker Straße 43, 53117 Bonn, HRB 26753 Amtsgericht Bonn (“BGGI”), and the accommodation provider who accepts it digitally via the BGGI Health platform (“Accommodation Provider”).

Its subject is the provision of accommodation for patients and their accompanying persons arranged via the platform. This agreement is a framework agreement; the individual stay comes about with the booking via the platform.

The Accommodation Provider works independently; no employment relationship arises. It provides the accommodation on its own responsibility and holds the permits and registrations required for this.

The Accommodation Provider provides no medical treatment, no nursing care and no medical support.

Access requires prior approval by BGGI. The Accommodation Provider lists its accommodation in the platform with a truthful description, with images showing the actual condition and with its price offer.

The conditions stored in the platform apply. Prices, surcharges and additional costs are maintained there and shown transparently to the patient before booking; no amounts are set in this agreement.

Price changes take effect only for bookings made after the change. Confirmed bookings remain at the confirmed price.

Bookings are requested and confirmed via the platform. The Accommodation Provider keeps availability up to date and answers requests within the period stored in the platform.

A confirmed booking is binding. Changes to the trip — in particular postponements of treatment appointments — are communicated via the platform and implemented by mutual agreement where possible.

On arrival the accommodation is clean, safe and in the condition in which it was described in the platform. Furnishings, size, location and accessibility correspond to the information given.

The statutory requirements for safety and hygiene — in particular fire protection, working smoke alarms, safe electrical installations and faultless sanitary facilities — are complied with. Features promised, such as low-barrier access or a lift, must actually be present.

The Accommodation Provider respects the privacy of the guests. Image and sound recordings inside the accommodation are not permitted.

Cancellations by the patient are governed by the cancellation conditions and periods stored in the platform.

If the Accommodation Provider cannot fulfil a confirmed booking, it notifies this without delay via the platform and assists in providing equivalent replacement accommodation. The treatment of additional costs is governed by the conditions stored in the platform. [Placeholder — rules on failure and any lump sums to be determined by legal counsel]

Billing takes place exclusively via the platform. The Accommodation Provider accepts no money directly from patients or accompanying persons and makes no payment arrangements with them.

Payout is made cashless to the account stored in the service provider area according to the conditions stored in the platform. The Accommodation Provider is itself responsible for taxing its income.

A deposit and additional costs are charged only insofar as they are stored in the platform and were shown to the patient before booking.

The Accommodation Provider is liable for the contractual condition of the accommodation under the statutory provisions and maintains sufficient liability insurance.

BGGI arranges the accommodation and is not liable for the condition of the premises or for damage arising from the stay. BGGI is liable without limitation for intent and gross negligence and for injury to life, body and health; otherwise BGGI is liable only for the breach of essential contractual duties, limited to the foreseeable damage typical for the contract.

The Accommodation Provider receives only the data necessary for the stay: name, number of persons, period and the information needed for arrival. Health data is neither transmitted nor requested.

The data is processed only for the respective stay, not used for own advertising and deleted once the statutory retention periods have expired. Statutory registration and recording obligations remain unaffected.

The Accommodation Provider keeps confidential everything it learns about the guests, including after the end of this agreement. It reports any suspicion of a personal data breach to BGGI without delay.

The Accommodation Provider makes no agreements bypassing the platform with guests arranged via the platform and does not solicit direct bookings from them. Contact data may be used only for the respective stay.

This applies for the term of this agreement and for twelve months after the last stay arranged via the platform. In the event of a breach, BGGI's remuneration claim from the arrangement remains in force.

The agreement begins upon digital acceptance and runs for an indefinite period. Either party may terminate in text form with one month's notice to the end of a month; the right to extraordinary termination for good cause remains unaffected.

Confirmed bookings will be duly fulfilled. Upon the end of the agreement, access is blocked.

The law of the Federal Republic of Germany applies. Place of jurisdiction, where permissible, is Bonn. Should individual provisions be invalid, the remainder of the agreement remains effective.

Amendments require text form. The German version of this agreement prevails; translations are for information only.